Reference

How sky365 Handles Your Personal Data

This Privacy Policy explains exactly what personal data sky365 collects when you open an account, how we store and process it, and what rights you hold over that…

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sky365 How sky365 Handles Your Personal Data
DATA CONTACT PATHS

Reach Our Privacy Team Directly

If you want to request a copy of your data, ask us to correct an error, or raise a concern about how your information has been…

Email the Privacy Team Send your data request or privacy concern to our dedicated privacy address.
Live Chat Support Our support chat is available around the clock.
Postal Address For formal written requests regarding data access, correction or deletion, you may write to…
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

sky365 applies layered security controls and clear retention schedules across every category of personal data we hold.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages load.

Account Security Practices

Passwords are stored as salted hashes — we never hold your password in plain text.

Data Retention Schedule

Active account data is retained for as long as your account remains open.

Third-Party Data Sharing

We share data only with payment processors such as UPI, Paytm and PhonePe, identity-verification partners, and fraud-prevention services.

Your Right to Access and Correct

You may request a full export of the personal data we hold on your account at any time.

Right to Deletion

You can request deletion of your personal data when no legal retention obligation applies.

Common Questions About Your Privacy on sky365

The questions below cover the data rights and privacy practices we hear about most from people holding accounts on sky365.run. If your question is not here, the privacy team is reachable via the contact paths listed above.

We collect your name, email address, date of birth, mobile number and a government-issued ID for verification. We also log device type, IP address and session activity to keep your account secure and to meet our legal obligations.

We share data only with payment processors — UPI, Paytm, PhonePe — identity-verification providers and fraud-detection services. Each is covered by a data-processing agreement. We do not sell your personal data to advertisers or unrelated third parties.

Send a data-access request to our privacy email or raise it through live chat. Verify your identity with your registered email address, and we will deliver a structured export of your account data within 30 days of verifying you.

Yes. Where no legal retention obligation applies, we will delete your data on request. Records tied to financial transactions must be kept for up to seven years under compliance rules; we will tell you clearly which records fall into that category.

Session cookies maintain your login state; analytics cookies help us understand page performance. You can disable analytics cookies through your browser without losing account access. Disabling session cookies will require you to log in with each visit.

Identity and transaction records are retained for up to seven years after account closure to satisfy financial-compliance requirements. After that period, all personal data is permanently deleted from our systems and backup archives.

Contact our privacy team directly by email or live chat with a description of the concern. We acknowledge all privacy complaints within 48 hours. If you remain unsatisfied, you may escalate to the relevant data-protection authority in your jurisdiction where local law permits.