Reference

Terms and Conditions That Govern Your sky365 Account

Before you open an account on sky365.run, these terms and conditions establish what you agree to, what we commit to, and how your account, deposits, and activity on…

Account holder agreementUPI, Paytm & PhonePe wallet rulesJurisdiction-dependent accessData handling & retention policyAmendment & notification process
sky365 Terms and Conditions That Govern Your sky365 Account
TERMS CONTACT PATHS

Reach Us About These Terms and Conditions

Live Chat Our chat support team is available around the clock to answer questions about these…
Email Support Send a detailed written query to our support address if your question relates to…
Help Centre Our Help Centre contains the full text of these terms and conditions alongside answers…
HOW WE HANDLE YOUR ACCOUNT

Data Handling, Security and Your Rights Under These Terms

sky365 applies specific practices to protect your account and the data connected to it, in line with what these terms and conditions require of us as the platform…

Data Collection & Use

We collect only the account data needed to process your deposits, withdrawals via UPI or Paytm, and identity verification.

Cookie Policy

Cookies on sky365.run are used to keep your session active, remember your payment preference (UPI, PhonePe, Paytm), and analyse page…

Account Security

Your account is protected by password authentication and, where you enable it, two-factor verification.

Data Retention

Account records, transaction logs for UPI and PhonePe transfers, and identity documents are retained for the minimum period required under…

Requesting Changes

You have the right to request a copy of the personal data we hold, ask for corrections to inaccurate records…

Dispute Resolution

If you believe a term has been applied incorrectly to your account — for example, a transaction held or a…

Common Questions About Our Terms and Conditions

These questions cover the areas of our terms and conditions that account holders most commonly ask about — from how updates are communicated to what rights you hold over your data and payments.

These terms take effect the moment you complete account registration on sky365.run. By creating an account, you confirm that you have read these terms and agree to be bound by them, including all payment and eligibility conditions.

We will notify you by email or via an in-account message before any material change comes into effect. Minor clarifications may be made without prior notice; the version date on the terms page will always reflect the most recent revision.

Yes. All financial activity through your account — deposits via UPI, Paytm, or PhonePe, and withdrawals back to those instruments — is governed by these terms. Payment-specific processing times and limits are set out in the payments policy linked from your account dashboard.

Access to sky365 depends on the laws applicable in your location. Where local law prohibits the activity, access is not available to you. You are responsible for checking your local regulations before opening or continuing to use an account.

Send a data access request to our email support address with your registered account details. We aim to respond within 30 days with a summary of the data held and the categories it falls under, in line with applicable data protection requirements.

When you close your account, we retain transaction records and identity verification data for the minimum period required under applicable law. Once that retention period ends, the data is deleted or fully anonymised from our systems.

Contact our support team via email with your account details and a clear description of the issue. We acknowledge formal complaints within 48 hours and provide a written response with a resolution timeline and the outcome of our internal review.